Terms of Service

1. About these terms

These Terms of Service form the agreement between you and Primeway Services, a company registered in France (Code NAF 58.29C), with its registered office at 47 rue Vivienne, 75002 Paris, France. By using this website or placing an order you agree to them. Please also read our Privacy Policy, Refund Policy, Cookie Policy and Acceptable Use Policy.

2. Services

Each ready-made service covers the deliverables, timeline and requirements stated on its page at the time you order. Custom development is delivered under a written proposal or statement of work that we agree with you.

Work outside the agreed scope is quoted separately and only started once you approve it in writing.

3. Orders and contract formation

Submitting a checkout request is an offer to buy. A binding contract is formed when we confirm the scope, price and start date in writing (by email) and you accept that confirmation or pay the first invoice.

We may decline an order, for example where the requirements fall outside what we can deliver, before a contract is formed.

4. Prices and payment

Prices are set in pounds sterling (GBP) and exclude VAT, which is added where applicable. Prices shown in EUR, USD or PLN are indicative conversions for convenience; the invoice states the final amount and currency.

Unless agreed otherwise, fixed-price services are invoiced 50% before work starts and 50% on delivery; monthly services are invoiced in advance each month. Invoices are payable within 14 days.

We may pause work on overdue accounts and charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Your responsibilities

You agree to provide accurate information, timely feedback, access to relevant systems and the content and materials listed under each service's requirements. Delivery dates move by the length of any delay in receiving these.

You confirm that materials you provide do not infringe anyone else's rights and comply with our Acceptable Use Policy.

6. Delivery, revisions and acceptance

Stated delivery times are estimates in working days from the agreed start date. Each service includes the number of revision rounds stated on its page.

Deliverables are treated as accepted if you do not report a material defect within 10 working days of delivery. We fix defects that breach the agreed scope at no extra cost.

7. Intellectual property

On full payment, ownership of the custom code, designs and documentation created specifically for you transfers to you. We keep ownership of our pre-existing tools, libraries and know-how and grant you a perpetual licence to use them as part of the deliverables.

Third-party and open-source components remain subject to their own licences. We may refer to the fact that we worked with you unless you ask us not to.

8. Confidentiality

Each party will keep the other's confidential information private and use it only to perform the contract. This obligation continues for three years after the contract ends.

9. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

Subject to that, we are not liable for loss of profit, revenue, data or indirect loss, and our total liability under any order is limited to the amount you paid for that order.

If you are a consumer, you keep your statutory rights under the Consumer Rights Act 2015.

10. Termination

Either party may end a contract by written notice if the other materially breaches it and does not fix the breach within 14 days. Monthly services may be cancelled with 30 days' notice. On termination you pay for work completed to date, as described in our Refund Policy.

11. Governing law

These terms are governed by French law, and the courts of Paris have exclusive jurisdiction, except that consumers may bring proceedings in the courts of their place of residence.